OUR PRIVACY POLICY

Maison Janneau, LLC (“Company”, “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this Site Privacy Policy. personal information

SCOPE OF POLICY

This Privacy Policy applies to personal information we collect or that you may provide when you visit our website at “www.maison-janneau.com” (the “Site”). This Privacy Policy is incorporated into our “Site Terms and Conditions of Use.” Information We Collect: We collect several types of information from and about users of the Site, including personal information (a) that may be used to identify you, such as your name, phone number, physical mailing address, e-mail address, or any other identifier by which you may be contacted online or offline (“personal information”), (b) that is about you but individually does not identify you, such as information related to your computer or mobile device; and/or (c) about your internet connection, the equipment you use to access our the Site, and usage details. We may use third-party services on the Site to provide you with a better online experience. If we provide links to other websites not owned or controlled by us, we are not responsible for the privacy practices or contents of those other sites and any personal information collected by third-party sites is subject to the privacy practices of those third parties.

YOUR CONSENT

By using the Site, you consent to the terms of this Privacy Policy as well as our processing, use, and potential disclosure of your personal information for the purposes provided in this Privacy Policy. By providing your contact information, you hereby expressly consent to and authorize contact by us, our agents, representatives, or affiliates, for any purposes relating to our products and services, which may include advertising or telemarketing purposes. You agree to promptly notify us when your personal information changes. Any consent you give to us may be revoked by you at any time by sending an e-mail to contact@maison-janneau.com.

 YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please review our PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.

INFORMATION ABOUT MINORS

This Site is not intended for users who are minors under 18 years of age. We do not target, promote, or market products or services to minors, and we do not knowingly collect personal information from minors. If we discover we have received personal information from a minor without proper authorization, we will promptly delete that data.

INFORMATION WE COLLECT ABOUT YOU

Contact information. We collect contact information provided by you when you visit the Site. This includes your name, and username, business name, phone number, email address, and other such contact information. Demographic Information. We may collect information about what you do  and where you live. This information helps us put your feedback about our products and services into context so that we may serve you better in the future. Location Information. We collect location data obtained from your mobile device or IP address. In addition to any other uses noted in this Privacy Policy, we may use this location data to locate dealers in your area. Communications and Promotions. We may ask that you provide personal information to access more information about our products or services, or to follow-up with your communications to us, or to verify requests received from you. From time to time,  we may post promotions on the Site for which you can submit an online entry. Surveys and Polls. We value your opinions and comments, and we may conduct online surveys or polls. Participation in these is always optional. The personal information collected via polls is aggregated and used to make improvements to the Site and to develop useful content, features, and promotions for visitors to the Site. The identity of survey or poll participants is anonymous unless we notify you otherwise. Other information. We collect information about the browser you are using as you visit the Site. We may also track the pages you visit, the website you came from, or the website you visit once you leave ours.

HOW WE COLLECT INFORMATION ABOUT YOU

You Provide the Information. We collect your personal information directly from you when you provide it to us, and automatically as you navigate through the Site. Tools. We use analytic and reporting technologies to automatically record personal information, such as Internet domain/host name, IP address, browser software, operating system, and the date and time you visited the Site. We may aggregate this information to measure how the Site is being used and to continuously improve the content and integrity of the Site. Tracking Cookies. We rely on “cookies” to gather data on who visits the Site, track user trends, and remember the preferences of visitors to the Site, among other things. A cookie is a small file placed on the hard drive of your computer. Some cookies on the Site may collect data using third party tools. We may use the services of third parties to create activity and trending reports based on user data. With most browsers, you can refuse cookies by turning them off or requesting a warning prior to visiting a website. You can go to your browser settings at any time to change your cookie preferences or delete the cookies deployed by visiting the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site. Beacons. Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

HOW WE USE THE INFORMATION ABOUT YOU

In addition to the business purposes discussed in the section “Information We Collect About You,” we use personal information for system administration purposes, to enhance your experience while on the Site, to market our goods and services, and to otherwise transact business or communicate with you. Consistent with applicable law and the choices you make, specific uses may include the following:

• Compiling figures for market research, data analytics, and website performance.
• Providing descriptions of our products and services when you need them.
• Noting color, style, and design preferences as you move through the Site.
• Displaying advertisements personalized to individual interests or preferences.
• Tracking the effectiveness of our marketing efforts.
• Setting appointments based upon your request.
• Collecting information for lead-generation or the sale of additional products/services.
• Facilitating transactions for the procurement of replacement parts.
• Demonstrating compliance with our legal obligations, policies, and procedures.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

By accessing or using the Site you are choosing to provide us with your personal information and we may use that information for legitimate business purposes, including sharing or otherwise transferring that information to our affiliates and third parties. By “third parties”, we mean dealers, distributors, suppliers, service providers, and non-corporate-owned retail affiliates. Further, by accessing and continuing to use the Site, you understand that your personal information may be disclosed:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Site users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

Third parties may contact you for various reasons, including to:

• Contact you about our products and services, or to fulfill orders.
• Obtain financing for our products and services.
• Provide information or assistance at your request.
• Prevent an emergency or prevent harm to others.
• Respond to or prove compliance with legal requirements.
• Protect or enforce our rights and policies or the rights of a third party as required or permitted by law.
• Confirm demographics connected to the purchase of our products and services.

We may also contract with third parties from time to time to provide, maintain, and improve the Site. We will use commercially reasonable efforts to prevent such third parties from disclosing your personal information, except for the purpose of providing our products or services. We cannot guarantee that such third parties will not disclose your personal information.

SECURITY

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

CHANGES TO PRIVACY POLICY

We may make changes to this Privacy Policy from time to time. If we decide to make revisions, updates will be posted on this page so that you are always aware of what information we collect, how we use it, and the circumstances under which we disclose it. All revisions to the Privacy Policy will become effective immediately upon posting to the Site, and you agree to review the Privacy Policy when visiting the Site to view any updates.

ACCESS AND DELETION OF PERSONAL INFORMATION  

To the extent that you provide us with personal information, you may request that we provide you with a list of that data for the purposes of review or deletion. For your protection, you will be required to provide proof of your identity when such requests are made. We may not delete certain personal information if retention is necessary to comply with applicable law, complete transactions made at your request, uphold its legal obligations, maintain security and site integrity, or other expected and lawful uses of the personal information you provided, including but not limited to the following:

• Complete the transaction for which the information was collected, provide a good/service requested by you (or reasonably anticipated within the context of an ongoing business relationship with you), or otherwise perform a contract between us and you.
• Detect security incidents or otherwise protect against malicious, deceptive, fraudulent, or illegal activity, and pursue prosecution of those responsible for the illegal activity.
• Debug the information to identify and repair errors impacting functionality.
• Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
• Engage in public or peer-received scientific, historical, or statistical research in the public interest.
• Enable internal uses that are reasonably aligned with expectations based on your relationship with the business.
• Fulfill the terms of a written warranty or product recall.
• Comply with a legal obligation.

To make access or deletion requests, you may submit a written request to: contact@maison-janneau.com.

Privacy Notice for California Residents

This Privacy Notice for California Residents supplements the information contained in Maison Janneau, LLC’s (the “Company”) Site Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 201;8 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice. This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Where noted in this Notice, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information“) from some its requirements. Information We Collect We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“). Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA’s scope, like:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

In particular, we may collect or have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	NO
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	YES
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 ;U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or products and services you purchase.
• Indirectly from you. For example, from observing your actions on our Site.

Use of Personal Information We may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, support, personalize, and develop our Site, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Site, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Sharing Personal Information We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with the following categories of third parties:

• Service providers.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, the Company has not disclosed personal information for a business purpose. We may disclose your personal information for a business purpose to the following categories of third parties:

• Service providers.

Sales of Personal Information In the preceding twelve (12) months, the Company has not sold personal information. Your Rights and Choices The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

• Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • Sales, identifying the personal information categories that each category of recipient purchased; and
  • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

We do not provide these access and data portability rights for B2B personal information.

• Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We do not provide these deletion rights for B2B personal information.

• Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at contact@maison-janneau.com. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
  • Name, address, or other similar information.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

• Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time up to 45 additional days, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

• Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us at contact@maison-janneau.com. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request. Non-Discrimination We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. Changes to Our Privacy Notice We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Site and update the notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes. Contact Information If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at contact@maison-janneau.com.